Basic Concepts of Effective Communication

Objectives * Describe the disposition of communication in science and engineering science * Understand the purposeful process of communication * Explain the comp geniusnts of communication * Overcome their difficulties in communication * Consider the most describable characteristics of an effective air for skilful writing and * Compare and contrast technical writing from nontechnical writing. The nature of confabulation Communication comes from the Latin word con-meaning with, munus- meaning a business, communis meaning common, and commonico-to confer or to bear upon with one some other.In laymans language, communication emanates from the need to share ideas or breeding from one individual to another by the physical exertion of symbols such as words, pictures, figures and graphs. Common Concepts about Communication Different government proceeding mechanism have common concepts about communication. or so of these are present hereunder. * Communication is a purposive act ivity which is prompted by need to express ideas, feelings, attitude and course of action to attain a predetermined polish * Communication is the process of conveying and exchanging facts, ideas, and research results.Communication is a two-way process which entails a communicator and a receiver. * Communication is a continuing process which Is interactive. * Communication emerges in response to the different functions and circumstances that it calls for. Be it oral or create verbally, people commune to ask and give information explain something, agree or argue with others, enjoin or describe an event, tarradiddle an accomplishment, and so forth. * Communication is needed when recent discoveries, inventions and developments in science and technology are to be disseminated.Its importance is in like manner felt when pertinent information should be imparted through and through letters, reports and memoranda. wad are by nature social beings. They have to interact to attain a comm on goal. In so doing, use of language to communicate their ideas, opinions and feelings is undeniably inevitable. In communication, the skillful use of language sack readily influence the opinion beliefs, values and behaviors of the members of an organization. Particularly, the use of unbiased, concise and accurate language in big instructions in a certain industry or firm can facilitate vernacular understanding between and among employee and employers.Effective communication is one of the determiners of success in any organization. It is an essential instrument in implementing the goals and objectives of a company. It serves as a tool in decision- making , providing permanent record, information from top to fag end level of management, and the like. As such, it plays an important role in the operational efficiency of a form. Written communication, precondition reports, could be considered as the prime mechanism by which technical men and businessmen transmit their messages to action. Likewise, jobs to be done in any firm or organization are formally requested through communication.Findings of researches are known through oral and written communication. Oral presentation of reports is frequently done in top-level management meetings. Consider the following illustrations * In the morning, the engineer listens to the weather bureaus forecast for the daylight over the ratio. * For a panel discussion, the computer technician presents through Powerpoint each detail of the researchers report. * A Veterinary Medicine sophomore writes a research paper on The Effects of Rabies on Humans. Each of the abovementioned situations illustrates the call for communication.The individual, in each of the examples cited, enters the common, shared world of other human beings. apart from oral and written communication, there are other means of communication like facial expressions, Gestures, nods, signal, tag on paper, electric data and others. However, the raw materials of language are the sounds made by the human section and the written patterns that are formed from with them. The Process of Communication The cycle of communication, according to Eugene White , can also be applied in oral communication for science and technology.This is usually done in presenting/ reporting periodic activities during meetings with top management. The presentor depart undergo eight stages thinking, symbolizing, expressing, transmitting, receiving, decoding, reacting and monitoring. The speaker leave think of what information will be provided to the audience. These ideas which will be transformed into words and sentences will be expressed to the tenders through an nonionic report. Such will affect the receiver via sound waves. As the message is sent, the recievers mind starts decoding the information.The value of the information to the listener/receiver and the clarity of presentation will affect the reactions. Being alert of the audiences reaction, the presentor and ends with his monitoring activities. Components of the Communication Process The communication process consists of the following components A. Communication Situation- the feature context by which a need to tell something arises B. Communicator- the provider of the information C. Medium- this consist of oral and written modes of communication D. Information-the message that will be imparted to a particular audience and E.Receiver- the reader or listener of the information Reports in Communication Process The communication process consists of the following components A. Communication Situation- the particular context by which a need to tell something arises. B. Communicator- the provider of the information. C. Medium- this consists of oral and written modes of communication. D. Information- the message that will be imparted to a particular audience. E. Receiver- the reader or listener of the information. Reports in the Communication Process How do reports conform to into the co mmunication process? It requires a minimum of two persons to communicate.In the case of superior-subordinate relationship, communication usually emanates from the former if he/she wants a certain course of action to be done. The subordinate, who is the report writer, will research and gather facts in fulfillment of the assignment give to him. If the supervisor is satisfied with the information given, the communication process will go temporarily. But if it does not meet his standards, additional work will be asked for. Thereby, the process of communication will start again. In sum, communication process is unsending- its a continuing process.Suppose the writer developed a description of the three phenomena, all in one paragraph. The paragraph would run quite long. Instead of one long paragraph, write three shorter ones, one on each phenomenon so that the material can be separated into small units. The style which is characterized by objectivity accuracy and conciseness should be ut ilized to communicate with people who belong to specialized professions. Example Operation was becoming uneconomical both labor and practiced costs were more than what had been anticipated. -Adapted The word operation has different meanings to different people.In this case, it means a military action or mission. The scientific style of writing uses the third person and the passive voice for an impersonal access code in writing. If possible, avoid using I which will only lead to subjectivity. Technical writing is interested with the action being done and not the person who has done action. This concept does not imply that the use of personal pronouns and verbs in the active voice is erroneous. However, the adaptation of such will also create another style of writing. Example Set up the testing equipment in the laboratory and run three tests originally I read the conclusions stated in this report. First Person, Singular, Active Voice) The testing equipment was set up in the laborat ory and three tests were run before the conclusions stated in this report. (Third Person, Passive Voice)-Adapted The second example is the style commonly found in technical reports. Qualities of Good and Effective Scientific and Technical Style Some of the qualities that could lead to a good and effective scientific and technical style are the following * veracity about facts * Care in obtaining and evaluating the facts * Accuracy in Presenting Data * Dignity and Restraint in behavior Objectivity in Analyzing and Interpreting Information Ways of Presenting Information Different companies have varied ship canal of presenting information. Some follow standard formats and others adopt their own format. This denotes that all technical writers must consider the usual practice of a certain company and the expectation of the receiver of the message. Hence, the use of formal or folksy style is dependent upon context. own(prenominal) communication between business associates or personal friends calls for a Personal Writing Style while major reports which are submitted to top management are usually inert in Style.It requires the format of a report. Requisites of a Technical Style The following are the requisites of a technical style in writing Factual- refers to the orderly presentation of facts and ideas which could be achieved through careful planning. Functional- gives pertinent information and does not amuse or argue with anybody else. Informative- conveys facts and information. Objective- free from biases and prejudices, personal beliefs, emotions and attitudes. Concreteness- tantamount to definiteness, therefore generalizations should be back up by concrete facts or evidences.Consistency- the shift of tense and point of view in presenting a report will lead to inconsistency. Shifting of such will affect the personality of the writer and his style as well. For long and formal reports, it is better to use the third person consistently. Dignity- is achieved wh en the writer avoids colloquial/slang expressions and contractions. Simplicity- simple and familiar words are more emphatic and striking, hence, highfalutin words are less favorite(a) in technical writing.